Front Desk Concierge – Memorial Services

sci; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

SCI in Arlington, TX is seeking a friendly front desk receptionist to greet visitors, answer and route calls, and provide general office support. The role involves welcoming families, directing them to the appropriate staff, and maintaining a professional, courteous atmosphere.

Qualifications include a High School diploma, at least six months of office or receptionist experience, proficiency with MS Office, and strong communication skills.

Qualifications

• High School Diploma or equivalent is required.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Working knowledge of MS Office Suite.
• Clear and professional speaking voice and tone.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records, such as deeds and trust files.
• May perform light typing, proofreading, data entry or printing

Skills

MS Office Suite

Clear and professional speaking voice

Interpersonal skills

Poise and diplomacy

Customer service

Education

High School Diploma or equivalent

Tools

Telephone system

Fax machine

Copier

Job description

SCI in Arlington, TX is seeking a friendly front desk receptionist to greet visitors, answer and route calls, and provide general office support. The role involves welcoming families, directing them to the appropriate staff, and maintaining a professional, courteous atmosphere.

Qualifications include a High School diploma, at least six months of office or receptionist experience, proficiency with MS Office, and strong communication skills.