Front Desk Concierge & Client Experience Specialist

Sci Corp; Lubbock (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Sci Corp in Lubbock, TX, seeks a friendly receptionist to greet visitors, answer phones, and support front desk operations. The role involves coordinating with staff, guiding guests, and maintaining a welcoming environment for families.

Ideal candidates have a High School Diploma and up to six months of general office experience, with proficiency in MS Office and strong communication skills. Weekend hours may be required.

Qualifications

• Proficient in MS Office (Word, Excel, Outlook).
• Clear and professional speaking voice and tone.
• Professional interpersonal skills to handle sensitive situations.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to appropriate room.
• Answers routine questions about services, products, and directions.
• Notifies management of customer service and security issues.
• Receives deceased belongings and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to staff.
• Maintains a welcoming reception area with beverages and comforts.
• Receives mail and packages and maintains filing systems.
• Performs light typing, proofreading, data entry or printing.

Skills

MS Office Suite

Clear speaking voice

Interpersonal skills

Poise and diplomacy

Scheduling ability

Education

High School Diploma or equivalent

Job description

Sci Corp in Lubbock, TX, seeks a friendly receptionist to greet visitors, answer phones, and support front desk operations. The role involves coordinating with staff, guiding guests, and maintaining a welcoming environment for families.

Ideal candidates have a High School Diploma and up to six months of general office experience, with proficiency in MS Office and strong communication skills. Weekend hours may be required.