Concierge/Front Desk Associate PART TIME

The Lash Lounge; Chesterfield (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hourly wage

Personal time off after 6 months

Free lash extensions

Employee discounts on retail products

Discounted rate for family/friend

Job summary

The Lash Lounge is seeking a energetic Concierge/Front Desk Associate at our Chesterfield location. You will greet guests, manage bookings, and drive membership and retail sales while delivering a top-notch customer experience.

Join a team focused on hospitality, education, and a warm, welcoming atmosphere. Training is provided and benefits include employee discounts and opportunities to grow with our salon network.

Qualifications

• 1+ year of customer service or retail sales experience.
• Strong attention to detail and accuracy.
• Ability to multitask in a fast-paced environment.
• Willingness to work some weekends and evenings.
• Experience with MindBody Software is a plus.

Responsibilities

• Increase membership and retail sales.
• Greet visitors and provide an exceptional customer experience.
• Book appointments in person, by phone or text.
• Assist with inventory and store operations.
• Maintain a clean, inviting salon environment.
• Attend monthly staff meetings and trainings.

Skills

Customer service

Retail sales

Attention to detail

Multitasking

Weekend availability

Tools

MindBody Software

Job description

Who We Are

The Lash Lounge Chesterfield (TLLC) is a local family owned and operated professional eye lash salon. We are part of a network of over 100 locations in the United States offering a complete menu of services including Lash Perming, Tinting, and Threading just to name a few. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help to look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.

Who We Are Looking For

We are looking for a highly motivated and experienced Concierge/Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!), cosmetics and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients, as well as interacting with our professional lash stylists. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

Responsibilities

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person, phone or text
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment
• Attend monthly employee meeting/training

Required Skills

• 1+ years customer service or retail sales experience preferred
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus!

Why Join Our Team?

• Hourly wage
• Personal Time Off after 6 months.
• Free lash extensions and other salon services
• Employee discounts on retail products
• Discounted rate for a family member or BFF of your choosing!

What We Do

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

Why Join Our Team

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.