Salon Guest Concierge & Membership Sales Pro

The Lash Lounge

Northern (KY)

Hybrid

USD 17,000 - 21,000

Full time

14 days+

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Benefits offered by this job

Hourly wage

Personal Time Off after 6 months

Free lash extensions and other salon

Employee discounts on retail products

Discounted rate for a family member or

BFF of your choosing

Job summary

The Lash Lounge Chesterfield is seeking a Concierge/Front Desk Associate to deliver exceptional guest experiences, drive membership and retail sales, and coordinate bookings with our lash stylists. You will be the welcoming face of the salon, helping guests choose memberships and services while supporting a positive team environment.

Ideal candidates have 1+ year of customer service or retail experience, strong attention to detail, and the ability to multitask in a busy salon setting.

Qualifications

1+ year customer service or retail sales experience preferred.
Strong attention to detail.
Ability to multitask in a fast-paced environment.
Ability to work some weekends and some evenings.
Experience with MindBody Software is a plus.

Responsibilities

Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Book appointments in person, phone or text
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment
Attend monthly employee meeting/training

Skills

Customer service

Retail sales

Booking appointments

Detail orientation

Multitasking

Weekend/evening availability

Tools

MindBody Software

Job description

Ideal candidates have 1+ year of customer service or retail experience, strong attention to detail, and the ability to multitask in a busy salon setting.

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