Front Desk Concierge — Hospitality with Purpose

Sunrise Senior Living; Washington (District of Columbia); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Retirement Savings Plans

Paid time off

FlexPay for shift payouts

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors in a warm, safe, and organized environment in Washington, DC. The role supports sales inquiries, move-in preparations, and administrative tasks while upholding Sunrise’s hospitality standards.

You will greet guests, route calls, manage appointments, and assist with meal tickets and basic office duties, reflecting professionalism and confidentiality in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors in a warm, safe, and organized environment in Washington, DC. The role supports sales inquiries, move-in preparations, and administrative tasks while upholding Sunrise’s hospitality standards.

You will greet guests, route calls, manage appointments, and assist with meal tickets and basic office duties, reflecting professionalism and confidentiality in a fast-paced setting.