Front Desk Concierge — Hospitality with Purpose

Sunrise Senior Living; Peabody (MA); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

Retirement savings plan

PTO & holidays

MyFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living in Peabody, MA is seeking a Front Desk Concierge to greet residents, families, and visitors, and to create a warm, safe, and well-organized community experience. You will answer calls, provide tours, support the Sales team, assist with move-ins and marketing materials, and help with administrative tasks and front desk operations.

The role emphasizes professionalism, confidentiality, and teamwork in a fast-paced senior living environment with opportunities for growth and

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Peabody, MA is seeking a Front Desk Concierge to greet residents, families, and visitors, and to create a warm, safe, and well-organized community experience. You will answer calls, provide tours, support the Sales team, assist with move-ins and marketing materials, and help with administrative tasks and front desk operations.

The role emphasizes professionalism, confidentiality, and teamwork in a fast-paced senior living environment with opportunities for growth and