Front Desk Concierge - Hospitality with Purpose (Full-Time)

Sunrise Senior Living; Norwood (MA); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and DIS

Retirement Savings Plans

Paid time off (PTO), sick time, and **

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living in Norwood, MA is seeking a friendly Front Desk Concierge to create a warm, safe, and organized community experience for residents, families and visitors. You will greet guests, route calls, assist with move-ins, support the Sales team, manage mail and rosters, and help maintain a welcoming front desk and Bistro area while upholding Sunrise's hospitality standards.

You will also monitor safety protocols, visitor sign-in, basic office tasks, support recruitment, and use

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills essential.
• Proficiency with Microsoft Office and basic computer systems preferred.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Organized

Multitasking

Professionalism

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Norwood, MA is seeking a friendly Front Desk Concierge to create a warm, safe, and organized community experience for residents, families and visitors. You will greet guests, route calls, assist with move-ins, support the Sales team, manage mail and rosters, and help maintain a welcoming front desk and Bistro area while upholding Sunrise's hospitality standards.

You will also monitor safety protocols, visitor sign-in, basic office tasks, support recruitment, and use