Front Desk Concierge - Guest Services Specialist

Blueridgesl; Virginia; On-site; USD 30,000 - 42,000; Full time

Job summary

Blue Ridge Senior Living is seeking a friendly receptionist to answer inquiries, greet visitors, and manage front-desk operations. You will handle calls, route messages, and support administrative tasks in a compassionate senior-care environment.

The role requires a High School diploma (or equivalent) and at least 1 year of customer service experience, with strong written and verbal English communication, reliability, and the ability to adapt to a fast-paced setting.

Qualifications

• High School diploma or equivalent preferred; 1 year of customer service experience.
• Strong written and verbal English communication.
• Ability to handle multi-line telephone systems and greet visitors.

Responsibilities

• Answer and route calls via telephone switchboard.
• Greet visitors and direct to destinations.
• Sort and prepare mail and courier deliveries.
• Perform word processing duties as assigned.
• Report issues to the Administrator.
• Comply with health care and safety standards.
• Assist families and visitors as needed.
• Attend in-services and required meetings.
• Perform other duties as assigned.

Skills

Customer service

Written communication

Verbal communication

English language

Active listening

Attentive/punctual

Professionalism

Dependability

Adaptability

Organization

Education

High School diploma or equivalent

Tools

Desktop computers

Multi-line telephone systems

Job description

Blue Ridge Senior Living is seeking a friendly receptionist to answer inquiries, greet visitors, and manage front-desk operations. You will handle calls, route messages, and support administrative tasks in a compassionate senior-care environment.

The role requires a High School diploma (or equivalent) and at least 1 year of customer service experience, with strong written and verbal English communication, reliability, and the ability to adapt to a fast-paced setting.