Front Desk Concierge & Guest Services Coordinator

Jimmy Jazz; Bowling Green (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Hughes & Coleman in Bowling Green, KY is seeking a Front Desk Coordinator to greet clients, assist visitors, and provide world-class front-office service with a positive attitude.

This role covers administrative tasks such as answering calls, mail handling, lobby upkeep, intake support, and data entry into the case management system. Candidates should be highly organized, detail-oriented, and capable of multitasking in a busy environment.

Qualifications

• Proficient in Microsoft Office Suite.
• Excellent interpersonal and customer service skills.
• Effective written and oral communication.
• Highly organized with strong follow-up.
• Ability to multitask and meet deadlines.
• Respectful and trustworthy with clients and coworkers.
• Able to work independently and solve problems.
• Detail-oriented with strong accuracy.
• Ability to organize and prioritize workload.
• Self-motivated and proactive task completion.

Responsibilities

• Greet clients and direct them to the appropriate location.
• Answer and screen phone calls; manage mail and deliveries.
• Maintain the lobby area and office organization.
• Log insurance checks and document sign-up packets.
• Provide clerical support and administrative tasks.
• Assist intake with new client sign-ups.

Skills

Microsoft Office

Interpersonal skills

Communication skills

Organization

Multitasking

Customer service

Problem solving

Attention to detail

Prioritization

Self-motivation

Education

High School Diploma or equivalent

Job description

Hughes & Coleman in Bowling Green, KY is seeking a Front Desk Coordinator to greet clients, assist visitors, and provide world-class front-office service with a positive attitude.

This role covers administrative tasks such as answering calls, mail handling, lobby upkeep, intake support, and data entry into the case management system. Candidates should be highly organized, detail-oriented, and capable of multitasking in a busy environment.