Patient Access Concierge

Intuitive Health; Bowling Green (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare service provider in Bowling Green, Kentucky is seeking a Front Desk Associate to greet patients, manage phone inquiries, and handle administrative duties. The ideal candidate will need a high school diploma and proficiency in office equipment, especially Microsoft Office. Responsibilities include maintaining waiting areas, registering patients accurately, and ensuring a pleasant patient experience. Flexibility, self-motivation, and customer-focused attitude are essential to succeed in this role.

Qualifications

• Able to manage difficult patient situations effectively.
• Respond promptly to patient needs and service requests.
• Must be flexible and self-motivated in work.

Responsibilities

• Greets all patients and answers phone inquiries.
• Maintains patient waiting areas and office files.
• Registers patients with accuracy and facilitates patient flow.

Skills

Customer/client focus

Flexibility

Self-motivation

Time management

Office equipment proficiency

Education

High School Diploma or GED equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

A healthcare service provider in Bowling Green, Kentucky is seeking a Front Desk Associate to greet patients, manage phone inquiries, and handle administrative duties. The ideal candidate will need a high school diploma and proficiency in office equipment, especially Microsoft Office. Responsibilities include maintaining waiting areas, registering patients accurately, and ensuring a pleasant patient experience. Flexibility, self-motivation, and customer-focused attitude are essential to succeed in this role.