Front Desk Concierge - Guest, Phone & Security Admin

Spaulding Rehabilitation Hospital; Boston (MA); On-site; USD 24,000 - 33,000; Part time

Job summary

Spaulding Nursing and Therapy Center Brighton, Inc. is seeking a patient-focused receptionist to greet visitors, answer calls, and direct inquiries to the correct department. The role supports hospital operations with courteous service and accurate record keeping.

The position requires a high school diploma, 0-1 year receptionist experience, and strong Microsoft Office and communication skills. It is onsite, with a per diem schedule and variable shifts to support patient access needs.

Qualifications

• High School Diploma or equivalent required.
• 0-1 year receptionist experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet and welcome guests and visitors in an inpatient or outpatient facility.
• Answer and transfer phone calls to appropriate patient rooms and departments.
• Assist with taxi and parking services and provide information as needed.
• Contribute to security procedures and ensure visitors log and badges are properly handled.

Skills

Microsoft Office

Customer service

Multitasking

Telephone skills

Attention to detail

Education

High School Diploma

Job description

Spaulding Nursing and Therapy Center Brighton, Inc. is seeking a patient-focused receptionist to greet visitors, answer calls, and direct inquiries to the correct department. The role supports hospital operations with courteous service and accurate record keeping.

The position requires a high school diploma, 0-1 year receptionist experience, and strong Microsoft Office and communication skills. It is onsite, with a per diem schedule and variable shifts to support patient access needs.