Front Desk Concierge — 3‑Day Week, Growth & Benefits

Serenity Healthcare; Richardson (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

3 days/week schedule

Paid time off

Health, dental, and vision coverage

401k plan

Referral program

Job summary

Serenity Healthcare is seeking a Front Desk Receptionist to warmly welcome visitors, manage check-in, and handle calls while ensuring a calm and organized front area. You will use scheduling tools and databases to maintain accurate information and support a collaborative team environment.

Ideal candidates have 1+ year in fast-paced, service-oriented roles, at least a high school diploma or GED, and a commitment to privacy and confidentiality in a medical-adjacent setting.

Qualifications

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality (or willingness to learn).
• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors — remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed — we're a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Organized

Privacy and confidentiality

Education

High School Diploma or GED

Tools

Scheduling software

Office software

Email

Databases

Job description

Serenity Healthcare is seeking a Front Desk Receptionist to warmly welcome visitors, manage check-in, and handle calls while ensuring a calm and organized front area. You will use scheduling tools and databases to maintain accurate information and support a collaborative team environment.

Ideal candidates have 1+ year in fast-paced, service-oriented roles, at least a high school diploma or GED, and a commitment to privacy and confidentiality in a medical-adjacent setting.