Weekend Concierge & Guest Experience Lead

Planned Companies; San Francisco (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies is seeking a Concierge in San Francisco for Saturdays and Sundays, 7:00 am to 3:45 pm, to greet tenants, guests and vendors and manage front desk operations with a friendly, professional touch.

As a Front Desk Associate/Doorman, you will coordinate reservations, assist with access to local entertainment and services, manage mail and deliveries, and maintain a secure, welcoming environment for residents and visitors.

Qualifications

• 3+ years of customer service experience.
• Knowledge of local attractions and establishments.
• Excellent written and verbal communication.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication skills

Local knowledge

Multitasking

Lifting up to 50 lbs

Tools

Basic computer skills

Job description

Planned Companies is seeking a Concierge in San Francisco for Saturdays and Sundays, 7:00 am to 3:45 pm, to greet tenants, guests and vendors and manage front desk operations with a friendly, professional touch.

As a Front Desk Associate/Doorman, you will coordinate reservations, assist with access to local entertainment and services, manage mail and deliveries, and maintain a secure, welcoming environment for residents and visitors.