Front Desk Concierge — Guest Experience

Hunter Super Techs - TurnPoint; Village of Bath (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Indus Hospitality Group in New York is seeking a friendly front desk associate to greet guests, register them, assign rooms, and handle check-out. You will answer phones, post charges, make reservations, and provide directions and local area information.

The role requires 1–3 months related experience or training, a high school diploma or GED (or equivalent), and being at least 18. You will work in a public area, maintain lobby cleanliness, and support shuttle or breakfast duties as needed.

Qualifications

• Greet, register, and assign rooms to guests.
• Answer phones, post charges, compute bill, collect payment and make change.
• Maintain lobby area and assist with hotel services information.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone and assist with reservations and wake-up calls.
• Post charges, collect payment, and manage checkout.
• Maintain lobby, front entrance, and coffee area; provide area information.

Skills

Guest service

Cash handling

Phone etiquette

Reservations management

Multitasking

Attention to detail

Education

High school diploma or GED

Equivalent combination of education and experience

Job description

Indus Hospitality Group in New York is seeking a friendly front desk associate to greet guests, register them, assign rooms, and handle check-out. You will answer phones, post charges, make reservations, and provide directions and local area information.

The role requires 1–3 months related experience or training, a high school diploma or GED (or equivalent), and being at least 18. You will work in a public area, maintain lobby cleanliness, and support shuttle or breakfast duties as needed.