Guest Experience Specialist - Front Desk

Hunter Super Techs - TurnPoint; Lenox Park (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Indus Hospitality Group in Geneva, NY is seeking a hotel guest services associate to greet guests, register arrivals, answer calls, post charges, and assist with reservations and shuttle logistics.

The role involves maintaining lobby areas and delivering friendly, professional service in a public environment; requires 1–3 months of related experience, a high school diploma, and the ability to lift up to 25 pounds.

Qualifications

• 1–3 months related experience or training.
• High school diploma or GED.
• Must be at least 18 years old.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone and handle guest inquiries.
• Post charges, compute bills, collect payment, and make change for guests.
• Assist with reservations, shuttle scheduling, and lobby upkeep.

Skills

Guest service

Cash handling

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Indus Hospitality Group in Geneva, NY is seeking a hotel guest services associate to greet guests, register arrivals, answer calls, post charges, and assist with reservations and shuttle logistics.

The role involves maintaining lobby areas and delivering friendly, professional service in a public environment; requires 1–3 months of related experience, a high school diploma, and the ability to lift up to 25 pounds.