Front Desk Concierge - Guest Experience

Rosewood Hotel Group; United States; On-site; USD 26,000 - 28,000; Full time

Job summary

Rosewood Miramar Beach is seeking a Front Desk Agent to check-in/check-out guests courteously and process payments per hotel requirements. You will provide information, assist guests, and maintain a high standard of service across all shifts.

The role requires English fluency, previous front desk experience, and a strong focus on guest satisfaction. It is an on-site position at the Rosewood Miramar Beach property.

Qualifications

• High school diploma required.
• Previous Front Desk Agent experience preferred.
• Excellent communication and guest service skills.

Responsibilities

• Check-in and check-out guests accurately and courteously.
• Process all payments according to hotel policies and procedures.
• Provide information and assistance to guests and visitors.
• Maintain knowledge of hotel features, services, and hours of operation.
• Resolve guest inquiries and concerns to ensure satisfaction.

Skills

English (Fluent)

Guest service

Attention to detail

Education

High school diploma

Job description

Rosewood Miramar Beach is seeking a Front Desk Agent to check-in/check-out guests courteously and process payments per hotel requirements. You will provide information, assist guests, and maintain a high standard of service across all shifts.

The role requires English fluency, previous front desk experience, and a strong focus on guest satisfaction. It is an on-site position at the Rosewood Miramar Beach property.