Front Desk Concierge for Resident Services

Chalet Rehabilitation and Healthcare Center; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Chalet Rehabilitation and Healthcare Center is seeking a courteous administrative coordinator to join our front desk team. You will provide exceptional customer service by answering inquiries, directing visitors, and assisting residents, families, employees, and guests.

The role requires a high school diploma and proficiency in Microsoft Office. You will handle receptionist duties, data entry, and filing while supporting everyday facility operations in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in dealing with issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets visitors and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access.
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Skills

Multitasking

Professional appearance

Proactive problem solving

Customer service

Education

High school diploma

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

Job description

Chalet Rehabilitation and Healthcare Center is seeking a courteous administrative coordinator to join our front desk team. You will provide exceptional customer service by answering inquiries, directing visitors, and assisting residents, families, employees, and guests.

The role requires a high school diploma and proficiency in Microsoft Office. You will handle receptionist duties, data entry, and filing while supporting everyday facility operations in a fast-paced environment.