Front Desk Concierge for Compassionate Client Experience

Service Corporation International; Lubbock (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Lubbock, TX seeks a friendly front desk receptionist to greet visitors, answer phones, direct inquiries, and support daily office operations.

You will maintain records, assist with mail, and help staff with confidential tasks while delivering professional, courteous service to families during difficult times. Strong MS Office skills and a calm, diplomatic demeanor are essential.

Qualifications

• High School Diploma or equivalent.
• Six months office/reception experience preferred.
• Proficient with telephones, fax, copier.
• MS Office proficiency.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Answers routine questions and directs inquiries to the appropriate staff.
• Answers, screens, and routes incoming phone calls to staff members.
• Notifies management of customer service and security issues as needed.
• Maintains a clean, organized front desk and waiting area; may assist with light typing and data entry.

Skills

MS Office

Interpersonal skills

Telephone proficiency

Poise & diplomacy

Education

High School Diploma

Job description

Service Corporation International in Lubbock, TX seeks a friendly front desk receptionist to greet visitors, answer phones, direct inquiries, and support daily office operations.

You will maintain records, assist with mail, and help staff with confidential tasks while delivering professional, courteous service to families during difficult times. Strong MS Office skills and a calm, diplomatic demeanor are essential.