Compassionate Front Desk Concierge for Families

Service Corporation International; San Bernardino (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life

401(k)

Job summary

Service Corporation International, in California, seeks a courteous front desk receptionist to warmly greet visitors, answer and route calls, and provide general office support. The role supports a respectful, organized reception area and may involve light typing and data entry to assist staff.

The position requires a High School Diploma or equivalent, about six months of office/reception experience, and proficiency with MS Office.

Qualifications

• High School Diploma or equivalent required.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Working knowledge of MS Office Suite.
• Clear and professional speaking voice and tone; professional interpersonal skills.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.

Skills

Customer service

Interpersonal skills

Professional communication

Data entry

Education

High School Diploma or equivalent

Tools

MS Office Suite

Telephone system

Fax machine

Job description

Service Corporation International, in California, seeks a courteous front desk receptionist to warmly greet visitors, answer and route calls, and provide general office support. The role supports a respectful, organized reception area and may involve light typing and data entry to assist staff.

The position requires a High School Diploma or equivalent, about six months of office/reception experience, and proficiency with MS Office.