Front Desk Concierge & Client Services Specialist

Kisling, Nestico & Redick; Sylvania (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

Kisling, Nestico & Redick is seeking a Receptionist to greet visitors, route calls, and provide clerical support in a fast-paced law office environment. The role reports to the Office Manager with a dotted line to the Intake Manager.

The receptionist will maintain the lobby, handle mail, assist with meeting setup, and perform routine tasks such as filing, scanning, and scheduling. Strong communication and Microsoft Office skills are essential for daily duties.

Qualifications

• Minimum of High School Diploma or GED required.
• Must be able to type 45 wpm accurately.
• No Supervisory responsibilities.
• Full-time in-office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects.

Responsibilities

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Conduct client satisfaction surveys
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules
• Regular, consistent, punctual attendance
• Other duties as assigned

Skills

Strong communication

Clerical tasks

Interpersonal skills

Attention to detail

Customer service

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Kisling, Nestico & Redick is seeking a Receptionist to greet visitors, route calls, and provide clerical support in a fast-paced law office environment. The role reports to the Office Manager with a dotted line to the Intake Manager.

The receptionist will maintain the lobby, handle mail, assist with meeting setup, and perform routine tasks such as filing, scanning, and scheduling. Strong communication and Microsoft Office skills are essential for daily duties.