Front Desk Concierge - Client Experience & Support

Talentify; Menifee (CA); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

FSA

Sick Leave

Disability Insurance

Life Insurance

AD&D Insurance

401(k) Retirement Savings Plan

Job summary

Talentify in Menifee, CA is seeking a friendly front desk receptionist to greet clients, answer calls, and provide general office support. You will manage mail, coordinate visits, and help maintain a welcoming environment for families and staff.

The role requires a high school diploma, at least six months of office or reception experience, and proficiency with MS Office. Weekend availability may be needed; training will be provided.

Qualifications

• High school diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records, such as deeds and trust files.
• May perform light typing, proofreading, data entry or printing.

Skills

Phone etiquette

Communication

Interpersonal skills

Office scheduling

Education

High School Diploma

Tools

MS Office

Job description

Talentify in Menifee, CA is seeking a friendly front desk receptionist to greet clients, answer calls, and provide general office support. You will manage mail, coordinate visits, and help maintain a welcoming environment for families and staff.

The role requires a high school diploma, at least six months of office or reception experience, and proficiency with MS Office. Weekend availability may be needed; training will be provided.