Front Desk Concierge – Caring Guest Services & Admin

Heritage Senior Living; Oshkosh (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Immediate Pay

Flexible Scheduling

Benefits package including 401k, MEd/​

Job summary

Heritage Senior Living seeks a friendly Concierge/Receptionist to welcome residents, families, and guests at the Oshkosh location. You will manage front desk duties, answer multi-line phones, and coordinate scheduling while maintaining a warm, professional environment.

The role emphasizes hospitality, discreet service, and collaboration with staff to ensure residents’ comfort and safety. A high school diploma and basic computer skills are required; applicants should be prepared for routine

Qualifications

• English spoken and written.
• High school diploma or GED.
• 1–3 months related experience or training preferred.
• Must submit and pass all applicable pre-employment tests and state/federal guidelines.

Responsibilities

• Assist and provide customer service to residents, families, visitors, and staff.
• Maintain cleanliness of front lobby and manage supplies; schedule copier/printer maintenance as needed.
• Assist management with administrative scheduling: meetings, trainings, interviews, and new hire orientations.
• Maintain comfort, privacy, and dignity of residents.

Skills

Customer service

Hospitality

Phone etiquette

Multitasking

Team collaboration

English proficiency

Education

High school diploma

Tools

Outlook

Microsoft Office

Job description

Heritage Senior Living seeks a friendly Concierge/Receptionist to welcome residents, families, and guests at the Oshkosh location. You will manage front desk duties, answer multi-line phones, and coordinate scheduling while maintaining a warm, professional environment.

The role emphasizes hospitality, discreet service, and collaboration with staff to ensure residents’ comfort and safety. A high school diploma and basic computer skills are required; applicants should be prepared for routine