Concierge | Receptionist | Front Desk

Heritage Senior Living; Oshkosh (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Immediate Pay

Flexible Scheduling

Benefits package including 401k, MEd/​

Job summary

Heritage Senior Living seeks a friendly Concierge/Receptionist to welcome residents, families, and guests at the Oshkosh location. You will manage front desk duties, answer multi-line phones, and coordinate scheduling while maintaining a warm, professional environment.

The role emphasizes hospitality, discreet service, and collaboration with staff to ensure residents’ comfort and safety. A high school diploma and basic computer skills are required; applicants should be prepared for routine

Qualifications

• English spoken and written.
• High school diploma or GED.
• 1–3 months related experience or training preferred.
• Must submit and pass all applicable pre-employment tests and state/federal guidelines.

Responsibilities

• Assist and provide customer service to residents, families, visitors, and staff.
• Maintain cleanliness of front lobby and manage supplies; schedule copier/printer maintenance as needed.
• Assist management with administrative scheduling: meetings, trainings, interviews, and new hire orientations.
• Maintain comfort, privacy, and dignity of residents.

Skills

Customer service

Hospitality

Phone etiquette

Multitasking

Team collaboration

English proficiency

Education

High school diploma

Tools

Outlook

Microsoft Office

Job description

Job Details: Job Location: 417 - Aspire Senior Living Oshkosh - Oshkosh, WI 54904, Job Category: Admin - Clerical, Concierge | Receptionist | Front Desk

Aspire Senior Living | Oshkosh, WI

Aspire Senior Livingis exceptional team-orientated organization with a growth mindset. We’re dedicated to providing our employees with the resources and tools they need to grow professionally and personally. We believe everyone wants to become the very best version of themselves. We’re here to help them along the way!

Why you should join Heritage:

• Immediate Pay – on-demand access to your pay as you work
• Flexible Scheduling
• Exceptional company benefits including, 401k with company match, Medical, Vision, Dental, Life Insurance, and an Employee Discount Program

What makes a Concierge successful?

• Caring and compassionate attitude with true concern for people
• Strong customer service focus; ability to work discreetly in resident and guest areas
• Ability to work collaboratively as part of a team; work independently with limited supervision
• Ability to multitask and answer multi-line phone system
• Experience with hospitality, receptionist,lobbying, is tech savvy,and has usedOutlookand Microsoft suite programs

Responsibilities:

• Great, assist, and provide customer service to residents, families, visitors, and staff
• Maintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely manner
• Assist management team with administrative scheduling duties: meetings, trainings, interviews, and new hireorientations
• Maintain comfort, privacy, and dignity of our residents

Requirements:

• Ability to speak, read and write English
• High school diploma, GED, or 1-3 months related experience or training preferred
• Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#IND417