Front Desk Concierge

Stratton Amenities; Saint Petersburg (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Stratton Amenities is seeking a Front Desk Concierge Ambassador in St. Petersburg, FL. This luxury, hotel-style front desk role supports upscale residential buildings with a focus on guest experiences and resident satisfaction.

The ideal candidate has hospitality experience, excellent communication, and a professional appearance. Shifts include days, evenings, weekends, and holidays with a requirement to deliver outstanding service.

Qualifications

• Two years of hospitality experience required.
• Excellent verbal and written communication skills.
• Maintain a neat, professional appearance at all times.
• Ability to listen and respond quickly to residents and guests.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations.
• Cultivate and retain cohesive relationships with residents, vendors and contractors.
• Professional telephone etiquette and message delivery.
• Accurately log guest packages, ensure timely delivery and perform package inventory audits.
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security.
• Walk the premises to ensure the highest standards are met.
• Perform all other duties as assigned.

Skills

Hospitality experience

Customer service

Communication skills

Problem-solving

Interpersonal skills

Organization

Self-motivation

Professional appearance

Job description

# Front Desk ConciergeFull-time St. Petersberg, FL $15/hr Posted June 1, 2026Front Desk Concierge Ambassador Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our...Apply for This PositionFront Desk Concierge Ambassador Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. Shifts Available: Mon - Sun 4:30pm to 10:00pm Position Requirements Weekend an Flexibility availability Excellent verbal and written communication skills Excellent problem-solving skills Takes pride and ownership in the position and property Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner Have at least two year of hospitality experience Possess amazing interpersonal skills and exceptional guest service abilities Be organized, proactive, productive and self-motivated showing a positive attitude Maintain a neat and professionally well-groomed appearance Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities Greet and direct residents and visitors with a pleasant attitude Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations Cultivate and retain cohesive relationships with residents, vendors and contractors Professional telephone etiquette and message delivery Accurately log guest packages, ensure timely delivery and perform package inventory audits Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security Walk the premises to ensure the highest standards are being met Perform all other duties as assigned Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: Experience in hospitality or upscale customer service or retail Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.### Job DetailsEmployment Type: Full-timeLocation: St. Petersberg, FLCompensation: $15/hrDate Posted: June 1, 2026## Apply for Front Desk ConciergeInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.