Upscale Front Desk Concierge & Guest Services

Stratton Amenities; Saint Petersburg (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Stratton Amenities is seeking a Front Desk Concierge Ambassador in St. Petersburg, FL. This luxury, hotel-style front desk role supports upscale residential buildings with a focus on guest experiences and resident satisfaction.

The ideal candidate has hospitality experience, excellent communication, and a professional appearance. Shifts include days, evenings, weekends, and holidays with a requirement to deliver outstanding service.

Qualifications

• Two years of hospitality experience required.
• Excellent verbal and written communication skills.
• Maintain a neat, professional appearance at all times.
• Ability to listen and respond quickly to residents and guests.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations.
• Cultivate and retain cohesive relationships with residents, vendors and contractors.
• Professional telephone etiquette and message delivery.
• Accurately log guest packages, ensure timely delivery and perform package inventory audits.
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security.
• Walk the premises to ensure the highest standards are met.
• Perform all other duties as assigned.

Skills

Hospitality experience

Customer service

Communication skills

Problem-solving

Interpersonal skills

Organization

Self-motivation

Professional appearance

Job description

Stratton Amenities is seeking a Front Desk Concierge Ambassador in St. Petersburg, FL. This luxury, hotel-style front desk role supports upscale residential buildings with a focus on guest experiences and resident satisfaction.

The ideal candidate has hospitality experience, excellent communication, and a professional appearance. Shifts include days, evenings, weekends, and holidays with a requirement to deliver outstanding service.