Front Desk Concierge

Stratton Amenities; Frisco (TX); On-site; USD 17,000 - 24,000; Full time

Job summary

Stratton Amenities is seeking a Front Desk Concierge in Frisco, TX, offering a full-time position with a hotel-style front desk experience for upscale apartments and condominium buildings.

Ideal candidates have hospitality experience, exceptional guest service, and strong communication skills. The role requires flexible schedules including nights, weekends, and holidays, with a focus on confidentiality and proactive problem-solving.

Qualifications

• Two years of hospitality experience or equivalent preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and guest-service abilities.
• Ability to listen and respond quickly to residents’ and guests’ requests.
• Proactive, organized, and self-motivated with a positive attitude.

Responsibilities

• Greet and direct residents and visitors with a warm, professional manner.
• Provide anticipatory service to exceed expectations and ensure smooth accommodations.
• Build relationships with residents, vendors, and contractors.
• Maintain professional telephone etiquette and accurate message delivery.
• Log and inventory guest packages; monitor lobby and security systems as needed.
• Assist with amenities coordinating, scheduling, and special requests while maintaining confidentiality.

Skills

Hospitality experience

Customer service

Communication skills

Problem solving

Interpersonal skills

Organized

Job description

# Front Desk ConciergeFull-time Frisco, TX $15/hr Posted October 13, 2026Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable...Apply for This PositionStratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Shifts: Open availability Full-Time Position Requirements Excellent verbal and written communication skills Excellent problem-solving skills Takes pride and ownership in the position and property Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner Have at least two year of hospitality experience Possess amazing interpersonal skills and exceptional guest service abilities Be organized, proactive, productive and self-motivated showing a positive attitude Maintain a neat and professionally well-groomed appearance Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities Greet and direct residents and visitors with a pleasant attitude Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodation Cultivate and retain cohesive relationships with residents, vendors and contractors Professional telephone etiquette and message delivery Accurately log guest packages, ensure timely delivery and perform package inventory audits Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc. Ability to maintain confidentiality Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: Experience in hospitality or upscale customer service or retail Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.### Job DetailsEmployment Type: Full-timeLocation: Frisco, TXCompensation: $15/hrDate Posted: October 13, 2026## Apply for Front Desk ConciergeInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.