Front Desk Concierge

Stratton Amenities; Seattle (WA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Opportunities for advancement

Professional environment

Job summary

Stratton Amenities in Seattle, WA is seeking a friendly Front Desk Concierge to welcome tenants, guests, and vendors. You will manage visitor sign-in, badges, and provide directions while upholding a hospitality-driven experience.

The role requires a high school diploma and at least one year of customer service; strong communication, professional appearance, and the ability to work in a fast-paced lobby are essential. This full-time position offers benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service or related experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Welcome and greet tenants, guests, visitors, vendors, and contractors.
• Register visitors and maintain visitor management records; issue visitor badges and access credentials.
• Verify guest access and communicate with tenants about visitor arrivals.
• Answer questions regarding the property, building amenities and area.
• Assist visitors with directions and general information.
• Monitor lobby activity and maintain awareness of building operations.
• Report safety concerns, maintenance issues, suspicious activity, and incidents to appropriate personnel.
• Maintain professional communication with tenants, visitors, property management, and vendors.
• Support building events and special activities as needed.
• Complete daily reports and documentation accurately and on time.
• Maintain a professional appearance and adhere to company uniform standards.
• Follow all site-specific procedures, policies, and post orders.

Skills

Customer service

Communication

Professional appearance

Hospitality

Education

High school diploma or equivalent

Job description

# Front Desk ConciergeFull-time Seattle, WA $21 - $22/hr Posted June 30, 2026Front Desk Concierge Company: Stratton Amenities Location: Seattle, WA About Stratton Amenities Stratton Amenities is a hospitality services company providing concierge, front desk, and guest experience programs to...Apply for This PositionFront Desk Concierge Company: Stratton Amenities Location: Seattle, WA About Stratton Amenities Stratton Amenities is a hospitality services company providing concierge, front desk, and guest experience programs to Class A commercial and residential properties throughout the United States. Our mission is simple: create exceptional experiences for every tenant, guest, visitor, and client we serve. Position Summary The Front Desk Concierge serves as the first point of contact for tenants, guests, visitors, vendors, and contractors entering the property. This role is responsible for delivering a professional, welcoming, and hospitality-focused experience while assisting with access control, visitor management, customer service, and general front desk operations. The ideal candidate is polished, dependable, service-oriented, and enjoys interacting with people in a professional environment. Responsibilities Welcome and greet tenants, guests, visitors, vendors, and contractors. Create a positive first impression for everyone entering the property. Register visitors and maintain visitor management records. Issue visitor badges and access credentials as required. Verify guest access and communicate with tenants regarding visitor arrivals. Answer questions regarding the property, building amenities, and surrounding area. Assist visitors with directions and general information. Monitor lobby activity and maintain awareness of building operations. Report safety concerns, maintenance issues, suspicious activity, and incidents to appropriate personnel. Maintain professional communication with tenants, visitors, property management, and vendors. Support building events and special activities as needed. Complete daily reports and documentation accurately and on time. Maintain a professional appearance and adhere to company uniform standards. Follow all site-specific procedures, policies, and post orders. Qualifications High school diploma or equivalent. Minimum one year of customer service, hospitality, concierge, front desk, guest services, hotel, residential, or related experience preferred. Strong verbal and written communication skills. Professional appearance and demeanor. Ability to remain composed and courteous in a fast-paced environment. Comfortable using computers, tablets, and visitor management systems. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Preferred Experience Concierge services Hotel front desk operations Luxury residential communities Commercial office buildings Customer service or guest services Reception or administrative support Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Ability to work in a lobby or front desk environment throughout the shift. Benefits Health, dental, and vision insurance Paid time off Paid training Opportunities for advancement Professional and supportive work environment Compensation $23.00 - $24.00 per hour### Job DetailsEmployment Type: Full-timeLocation: Seattle, WACompensation: $21 - $22/hrDate Posted: June 30, 2026## Apply for Front Desk ConciergeInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.