Front Desk Concierge

Stratton Amenities; Orlando (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

Stratton Amenities is seeking a part-time Front Desk Concierge in Orlando, FL, to provide luxury, hotel-style front desk services for upscale residential buildings. The role emphasizes hospitality, guest experience, and professional demeanor while supporting residents and guests with diverse requests.

The ideal candidate will have strong verbal and written communication, two years of hospitality experience, and a proactive, organized approach. Nights, weekends, and holidays may be required.

Qualifications

• Excellent verbal and written communication skills.
• Two years of hospitality experience minimum.
• Strong interpersonal and guest-service skills.
• Organized, proactive, and self-motivated with a professional appearance.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Greet and direct residents and visitors with a friendly attitude.
• Provide anticipatory service and smooth accommodations for residents and guests.
• Log guest packages and manage package inventory audits.
• Monitor lobby cameras and assist with safety and security.
• Assist with scheduling amenities requests and local transportation.

Skills

Verbal communication

Written communication

Hospitality experience

Interpersonal skills

Self-motivated

Job description

# Front Desk ConciergePart-time Orlando, FL $15/hr Posted July 15, 2026Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable...Apply for This PositionStratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Shifts: Part-Time/Full-Time Position Requirements Excellent verbal and written communication skills Excellent problem-solving skills Takes pride and ownership in the position and property Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner Have at least two years of hospitality experience Possess amazing interpersonal skills and exceptional guest service abilities Be organized, proactive, productive and self-motivated showing a positive attitude Maintain a neat and professionally well-groomed appearance Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities Greet and direct residents and visitors with a pleasant attitude Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations Cultivate and retain cohesive relationships with residents, vendors and contractors Professional telephone etiquette and message delivery Accurately log guest packages, ensure timely delivery and perform package inventory audits Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc. Ability to maintain confidentiality Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: Experience in hospitality or upscale customer service or retail Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.### Job DetailsEmployment Type: Part-timeLocation: Orlando, FLCompensation: $15/hrDate Posted: July 15, 2026## Apply for Front Desk ConciergeInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.