Front Desk Concierge - Part Time

Wentworth Mansion; Charleston (SC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Insurance after 60 days

Free parking

Job summary

The Wentworth Mansion is seeking a service-oriented Front Desk Concierge in Charleston to greet guests, manage reservations, and coordinate with bell staff for a seamless stay.

The ideal candidate is outgoing, detail-minded and experienced in luxury boutique environments. Flexibility to work weekends and holidays and proficiency with Windows and multi-line phones are required.

Qualifications

• Outgoing and friendly personality with keen attention to detail.
• Ability to multi-task in a fast-paced environment.
• Experience in front desk/concierge roles preferred for luxury settings.

Responsibilities

• Answer incoming calls and assist or redirect as needed.
• Book room reservations with accurate descriptions and quotes.
• Provide restaurant and attraction recommendations and arrange tickets/reservations.
• Handle check-in and check-out procedures with guests.
• Collaborate with bell staff and housekeeping to ensure a seamless guest experience.

Skills

Outgoing personality

Attention to detail

Multi-tasking

Customer service

Education

High school diploma

Tools

Windows

Phone system

Job description

The Wentworth Mansion is seeking an outgoing, service-oriented individual for the Front Desk Concierge position. As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficient while upholding Charming Inn's reputation for hospitality, service, and luxury.

RESPONSIBILITIES

• Answer all incoming phone calls and assist the caller with their request or redirect the call.
• Book room reservations with accurate description of room type and correct quote of rate and included amenities.
• Assist guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
• Perform check in and check out procedure with guests.
• Collaborate with bell staff and housekeeping to provide a seamless guest experience.

REQUIREMENTS

• Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
• Must have flexible availability, including weekends and holidays.
• Front desk/concierge experience required - luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Must have working knowledge of Windows computing and multi-line phone systems.
• Medical, Dental, Vision and other supplemental insurance available after 60 days.
• Free Parking Available

The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.