Concierge – Front Desk (Part-Time)

Easton Porter Group; North Garden (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive hourly pay

Experience in high-touch hospitality

Job summary

A hospitality group is looking for a part-time Concierge to enhance guest experience at their Historic Inn in Virginia. Responsibilities include personal guest assistance, managing reservations, and supporting breakfast service. Ideal candidates should possess strong guest service skills, attention to detail, and effective communication abilities. This role offers the chance to work in a collaborative, high-touch environment with competitive hourly pay, making it an exciting opportunity for those committed to excellent customer service.

Qualifications

• Strong guest service mindset with focus on consistency and follow-through.
• Clear and professional communication skills are essential.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Provide personalized assistance to guests, anticipating needs and tailoring recommendations.
• Manage reservations, special requests, and guest communications.
• Coordinate with internal teams to ensure a seamless stay.

Skills

Guest service mindset

Clear communication skills

Attention to detail

Organizational skills

Job description

All Jobs > Concierge – Front Desk (Part-Time)

We are seeking a part-time Concierge to join our front desk team at our Historic Inn. This role is guest-facing and focused on delivering a thoughtful, well-executed experience from arrival through departure. The position also supports light breakfast service on mornings when guests are in-house. The right candidate is attentive, resourceful, and comfortable managing multiple responsibilities while maintaining a calm, professional presence.

What You’ll Do

• Provide personalized assistance to guests, anticipating needs and tailoring recommendations
• Serve as a local resource for dining, activities, and transportation
• Manage reservations, special requests, and guest communications
• Coordinate with internal teams to ensure a seamless stay
• Address guest concerns promptly and professionally
• Build relationships with guests and local partners to enhance the overall experience
• Support breakfast service as needed, including:
  • Preparing and maintaining warm items
  • Plating and serving guests
  • Replenishing items throughout service
  • Clearing tables and maintaining a clean service area
  • Washing dishes and resetting for the next service

What We’re Looking For

• Strong guest service mindset with a focus on consistency and follow-through
• Clear and professional communication skills
• Familiarity with the local area or willingness to learn quickly
• High attention to detail and organization
• Ability to manage competing priorities in a fast-paced environment
• Availability for a part-time schedule, including mornings, evenings, weekends, and holidays as needed

Schedule Notes

• Part-time hours based on business needs
• Breakfast service is typically up to 2 hours on days with guests in-house

Why This Role

• Opportunity to be part of a well-regarded property with a strong guest experience focus
• Exposure to a high-touch hospitality environment
• Collaborative team with clear expectations and support
• Competitive hourly pay

If you take pride in creating a smooth, thoughtful guest experience and are comfortable stepping into both front desk and light service responsibilities, we’d like to connect.