Front Desk & Community Host — Welcoming Members

WeWork; Houston (TX); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

PTO 20 days

13 holidays

Sick time 80h

16 weeks parental leave

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork is seeking a Front Desk Associate in Houston to serve as the welcoming face of our hospitality team. You will greet members and guests, answer questions, and support daily front desk operations across building amenities.

This role emphasizes guest experience, relationship building, and knowledge of WeWork products and services. Ideal candidates are people-oriented, team players, and comfortable working in a fast-paced environment.

Qualifications

• Faces the brand and supports a welcoming, high-energy front desk.

Responsibilities

• Greet members and guests warmly and manage the front desk during business hours.
• Register and check in visiting guests according to policies.
• Provide orientation about spaces and relevant information to first-time visitors.
• Issue and collect keys as needed and maintain desk organization.
• Monitor mail and packages and keep guests informed of deliveries.
• Engage with members to build relationships and promote WeWork services.
• Know and explain policies, procedures, and local amenities to members and guests.

Skills

People skills

Brand ambassador

Team player

Multitasking

Hospitality / customer service

Communication skills

Computer literacy

Integrity & professionalism

Education

High school diploma

Tools

WeWork systems

Job description

WeWork is seeking a Front Desk Associate in Houston to serve as the welcoming face of our hospitality team. You will greet members and guests, answer questions, and support daily front desk operations across building amenities.

This role emphasizes guest experience, relationship building, and knowledge of WeWork products and services. Ideal candidates are people-oriented, team players, and comfortable working in a fast-paced environment.