Front Desk & Community Events Host

WeWork; Washington (District of Columbia); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

20 days PTO

Paid holidays

Paid sick time

Parental leave (16 weeks)

Healthcare benefits

401k plan

Job summary

WeWork is hiring a Community Associate to be the friendly face of the building and to support the Community Management team. You will staff the front desk, greet members and guests, and help maintain daily operations while delivering a welcoming, collaborative environment.

You will assist with events, member engagement, and building logistics, ensuring guest policy compliance and smooth service delivery. A four-year degree is preferred but not required, with hospitality and customer service

Qualifications

• College graduate with a four-year degree preferred, but not required.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Must have strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.

Responsibilities

• Front Desk Management: greet members and guests, manage sign-in and guest policies, know member names, assist with inquiries, keep the desk tidy, manage mail, and relay building information.
• Events and Membership Engagement: assist in programming, communicate event details, support event logistics, connect members with each other, and manage notices.
• Building Operations and Management: support mail/mailroom processes, manage keys, emergency equipment, and basic tech/coffee station support.

Skills

Hospitality experience

Customer service

Sales experience

Verbal communication

Written communication

Interpersonal skills

Multitasking

Education

Four-year degree preferred

Job description

WeWork is hiring a Community Associate to be the friendly face of the building and to support the Community Management team. You will staff the front desk, greet members and guests, and help maintain daily operations while delivering a welcoming, collaborative environment.

You will assist with events, member engagement, and building logistics, ensuring guest policy compliance and smooth service delivery. A four-year degree is preferred but not required, with hospitality and customer service