Front Desk Communications Specialist — Flexible Hours & Growth

Erickson Senior Living; Highlands Ranch (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision packages

PTO Plans

401k with company match

Onsite medical centers

Discount on onsite dining

Job summary

Wind Crest by Erickson Senior Living seeks a Communications Specialist (Front Desk) to be the first point of contact for residents and visitors, setting a warm tone and level of service. The role supports flexible scheduling with shifts that may include evenings, weekends, or holidays based on staffing needs.

Responsibilities include greeting guests, handling inquiries, receiving emergency calls, dispatching staff as needed, monitoring safety devices, and maintaining accurate census and

Qualifications

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multi-task.

Responsibilities

• Greet and direct residents, visitors, and staff; handle questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner.
• Monitor all emergency pull cords for Independent Living residents.
• Track status of resident involved in a situation; e.g., transported to hospital.
• Manage resident lists alphabetically and by apartment.
• Assist with maintaining census information, hospitalizations, deaths, and lists of residents away/returning.
• Log all resident packages and notify residents of package pickup; ensure mail dispatch each day.

Skills

Receptionist experience

Verbal communication

Multitasking

Job description

Wind Crest by Erickson Senior Living seeks a Communications Specialist (Front Desk) to be the first point of contact for residents and visitors, setting a warm tone and level of service. The role supports flexible scheduling with shifts that may include evenings, weekends, or holidays based on staffing needs.

Responsibilities include greeting guests, handling inquiries, receiving emergency calls, dispatching staff as needed, monitoring safety devices, and maintaining accurate census and