Welcoming Front Desk & Communications Specialist

Highland Springs by Erickson Senior Living; Northern (KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental and vision packages

401k with 3% match

Onsite medical centers

PTO plans and volunteer hours

Job summary

Maris Grove by Erickson Senior Living is seeking a Communications Specialist (Front Desk) to greet residents, families and candidates, and direct inquiries to the right channels. You will be the first point of contact creating a welcoming experience.

Compensation starts at $16.00 per hour, with shifts from 7am-3pm and 3pm-11pm; shift differentials apply for the second shift. This role offers comprehensive benefits and growth opportunities within Erickson Senior Living communities.

Qualifications

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multi-task.

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Monitor all emergency pull cords for Independent Living residents
• Track status of resident involved in a situation, i.e. transported to a hospital, etc.
• Manage resident’s list, alphabetically and by resident apartment
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Skills

Receptionist experience

Excellent verbal skills

Multi-tasking

Job description

Maris Grove by Erickson Senior Living is seeking a Communications Specialist (Front Desk) to greet residents, families and candidates, and direct inquiries to the right channels. You will be the first point of contact creating a welcoming experience.

Compensation starts at $16.00 per hour, with shifts from 7am-3pm and 3pm-11pm; shift differentials apply for the second shift. This role offers comprehensive benefits and growth opportunities within Erickson Senior Living communities.