Front Desk Associate - Flexible Hours & Growth

Erickson Senior Living; Parkville (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness reimbursement

PTO & volunteer hours

401k match

Onsite medical centers

Dining discounts

Education assistance

Job summary

Oak Crest Village by Erickson Senior Living is seeking a Front Desk Associate to warmly welcome residents, families, and visitors. You will set the tone for their experience and handle inquiries at the first point of contact.

You will greet and direct people, receive emergency calls, monitor pull cords, track resident status, manage census lists, and log packages and mail each day. Attention to detail and multi-tasking are essential.

Qualifications

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multi-task.

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner.
• Monitor all emergency pull cords for Independent Living residents.
• Track status of resident involved in a situation, i.e. transported to a hospital, etc.
• Manage resident’s list, alphabetically and by resident apartment.
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning.
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Skills

Receptionist experience

Excellent verbal skills

Ability to multi-task

Job description

Oak Crest Village by Erickson Senior Living is seeking a Front Desk Associate to warmly welcome residents, families, and visitors. You will set the tone for their experience and handle inquiries at the first point of contact.

You will greet and direct people, receive emergency calls, monitor pull cords, track resident status, manage census lists, and log packages and mail each day. Attention to detail and multi-tasking are essential.