Front Desk & Communications Specialist

Illinois Attorney General; Chicago (IL); Presencial; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

The Illinois Attorney General's Office is seeking a detail-oriented clerical assistant to respond to inquiries, greet visitors, and route calls to the appropriate department. You will also assist with mail handling and basic administrative tasks to support agency operations.

The role requires a high school diploma plus clerical experience, strong communication skills, and the ability to stay calm in busy or emergency situations. In-office attendance is required.

Formación

• High school diploma and 1 year clerical experience or equivalent.
• Experience with switchboard operations or customer service is required.
• Ability to interact tactfully with people in difficult situations.
• Clear diction and respectful communication are essential.

Responsabilidades

• Responds to and directs customer inquiries.
• Greet visitors and provide information or referrals.
• Handle incoming calls and route to appropriate party.
• Assist with mail, packages, and mass mailings as needed.

Conocimientos

Switchboard ops

Telephone etiquette

Public relations

Calm under pressure

Attention to detail

Attendance essential

Educación

High school diploma + 1 year clerical experience

Descripción del empleo

The Illinois Attorney General's Office is seeking a detail-oriented clerical assistant to respond to inquiries, greet visitors, and route calls to the appropriate department. You will also assist with mail handling and basic administrative tasks to support agency operations.

The role requires a high school diploma plus clerical experience, strong communication skills, and the ability to stay calm in busy or emergency situations. In-office attendance is required.