Front Desk & Communications Specialist

Illinois Attorney General (IL); Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Illinois Attorney General (IL) is seeking a clerical receptionist to greet visitors, answer inquiries, and direct calls to the appropriate staff. The role requires the ability to remain calm in emergencies and to work accurately in a fast-paced, repetitive environment.

In-office attendance is essential, and basic clerical duties such as mail handling and document processing are involved. The successful candidate will have a high school diploma or equivalent and experience with switchboard

Qualifications

• High school diploma or equivalent with clerical experience preferred.
• Knowledge of switchboard operations and telephone etiquette.
• Ability to interact tactfully with the public in person and on the phone.
• Ability to stay calm in emergencies and work in a repetitive environment.
• Strong attendance and reliability required.

Responsibilities

• Greet visitors and direct them to appropriate resources.
• Respond to inquiries and provide information to internal and external customers.
• Place and receive telephone calls and route to the correct party.
• Maintain visitor log and update referral lists as needed.
• Open, stamp, and forward mail; assist with mass mailings and basic clerical tasks.
• Distribute packages and ensure office operations run smoothly.

Skills

Public relations

Telephone etiquette

Calm under pressure

Attention to detail

Interpersonal communication

Education

High school diploma or equivalent

Tools

Switchboard operations

Job description

Illinois Attorney General (IL) is seeking a clerical receptionist to greet visitors, answer inquiries, and direct calls to the appropriate staff. The role requires the ability to remain calm in emergencies and to work accurately in a fast-paced, repetitive environment.

In-office attendance is essential, and basic clerical duties such as mail handling and document processing are involved. The successful candidate will have a high school diploma or equivalent and experience with switchboard