Front Desk & Clinic Support Specialist

Training & Treatment Innovations, Inc.; Troy, Northern (MI, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Training & Treatment Innovations, Inc. seeks a friendly Receptionist/Support Staff to be the first contact for individuals served.

The role spans two offices (Oxford and Troy) to ensure front desk coverage and support for clinical teams, in a fast-paced behavioral health setting. Ideal candidates will have a high school diploma or GED and 1+ year of receptionist or office experience, with strong communication skills and basic computer knowledge (Word & Excel).

Qualifications

• Front desk experience or equivalent
• Excellent communication and customer service skills
• Strong organizational abilities and attention to detail

Responsibilities

• Greet clients and visitors professionally and with empathy
• Answer and route phone calls efficiently
• Schedule appointments and inform staff of arrivals
• Assist with basic office tasks (faxing, copying, documentation)
• Support clinical teams with scanning, mailings, outreach and related tasks
• Maintain a clean, safe front office environment

Skills

Communication

Customer service

Organization

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Training & Treatment Innovations, Inc. seeks a friendly Receptionist/Support Staff to be the first contact for individuals served.

The role spans two offices (Oxford and Troy) to ensure front desk coverage and support for clinical teams, in a fast-paced behavioral health setting. Ideal candidates will have a high school diploma or GED and 1+ year of receptionist or office experience, with strong communication skills and basic computer knowledge (Word & Excel).