Support Staff / Receptionist - Oxford/Troy

Training & Treatment Innovations, Inc.; Troy, Northern (MI, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Training & Treatment Innovations, Inc. seeks a friendly Receptionist/Support Staff to be the first contact for individuals served.

The role spans two offices (Oxford and Troy) to ensure front desk coverage and support for clinical teams, in a fast-paced behavioral health setting. Ideal candidates will have a high school diploma or GED and 1+ year of receptionist or office experience, with strong communication skills and basic computer knowledge (Word & Excel).

Qualifications

• Front desk experience or equivalent
• Excellent communication and customer service skills
• Strong organizational abilities and attention to detail

Responsibilities

• Greet clients and visitors professionally and with empathy
• Answer and route phone calls efficiently
• Schedule appointments and inform staff of arrivals
• Assist with basic office tasks (faxing, copying, documentation)
• Support clinical teams with scanning, mailings, outreach and related tasks
• Maintain a clean, safe front office environment

Skills

Communication

Customer service

Organization

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A

Admin

August 25, 2026 / 5 mins read

We’re looking for a friendly, organized Receptionist/Support Staff to be the first point of contact for the individuals we serve. This role is perfect for someone who enjoys helping others and keeping things running smoothly in a fast-paced behavioral health setting.

This person will work in both Oxford and Troy offices to provide consistent coverage at the front desk and to support clinical teams.

What You’ll Do:

• Greet clients and visitors with professionalism and compassion
• Answer and route phone calls efficiently
• Schedule appointments and notify clinical staff of arrivals
• Assist with basic office tasks (faxing, copying, documentation)
• Support clinical teams by providing scanning support, mailings, outreach, etc.
• Maintain a clean, safe, and welcoming front office environment

What We’re Looking For:

• High school diploma or GED
• 1+ year of receptionist or office experience
• Strong communication and customer service skills
• Basic computer skills (Microsoft Word & Excel)
• Highly organized, dependable, and detail-oriented