Front Desk Clinic Admin Coordinator

Spaulding Hospital - Boston and Cambridge; Wellesley (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

The Spaulding Rehabilitation Hospital Corporation in Massachusetts is seeking an Administrative Assistant to support clinical service operations. This role involves scheduling, check-in/check-out duties, answering phones, and routine clerical tasks under close supervision.

Prior healthcare office experience is preferred, and a high school diploma is required. The position is onsite with a 40-hour work week at 65 Walnut Street.

Qualifications

• High School Diploma or equivalent required.
• Healthcare office experience 0-1 year preferred.
• Experience in lieu of degree not accepted.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Open and distribute mail or faxes.
• May be required to accept co-payments.
• Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy.
• Monitor patients in waiting room and respond to needs for information.
• Assist in patient flow processes.

Skills

Office Suite

Phone system

Time management

Written communication

multitasking

Education

High School Diploma

Job description

The Spaulding Rehabilitation Hospital Corporation in Massachusetts is seeking an Administrative Assistant to support clinical service operations. This role involves scheduling, check-in/check-out duties, answering phones, and routine clerical tasks under close supervision.

Prior healthcare office experience is preferred, and a high school diploma is required. The position is onsite with a 40-hour work week at 65 Walnut Street.