Front Desk & Client Services Specialist

Chief of Staff KC; United States; On-site; USD 40,000 - 47,000; Full time

Job summary

Chief of Staff KC is seeking a friendly, professional Receptionist to join a client’s team in the Kansas City Metropolitan area. You will be the first point of contact for visitors and customers while also providing day-to-day support through customer service, order tracking, data entry, and general administrative tasks.

This role requires strong communication, accuracy, and organizational skills, as well as the ability to manage multiple tasks with a positive, helpful attitude.

Qualifications

• Previous receptionist, front desk, customer service, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Friendly, professional, and personable demeanor.
• Strong attention to detail and accuracy with data entry.
• Highly organized with the ability to manage multiple tasks and priorities.
• Comfortable using computers, email, and Microsoft Office or similar systems.
• Strong follow-up skills and a commitment to providing excellent customer service.
• Dependable, team-oriented, and willing to assist wherever needed.

Responsibilities

• Greet and welcome visitors, customers, and vendors as they arrive at the office.
• Answer and direct incoming phone calls and respond to general customer inquiries.
• Provide friendly and professional customer service in person, over the phone, and through email.
• Enter customer and order information accurately into internal systems.
• Monitor and track customer orders, providing updates and following up on outstanding items as needed.
• Assist customers with questions regarding orders, deliveries, products, and general requests.
• Maintain accurate records and ensure information is updated in a timely manner.
• Communicate with internal teams to help resolve customer questions and keep orders moving efficiently.
• Receive and distribute incoming mail, packages, and other deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Assist with general administrative duties and other office tasks as needed.
• Manage multiple priorities while maintaining a positive, helpful attitude and strong attention to detail.

Skills

Customer service

Data entry

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

Chief of Staff KC is seeking a friendly, professional Receptionist to join a client’s team in the Kansas City Metropolitan area. You will be the first point of contact for visitors and customers while also providing day-to-day support through customer service, order tracking, data entry, and general administrative tasks.

This role requires strong communication, accuracy, and organizational skills, as well as the ability to manage multiple tasks with a positive, helpful attitude.