Front Desk & Security Concierge

FirstService Residential; Kansas City (MO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential in Kansas City, MO seeks a dependable front desk attendant who can work independently, communicate clearly, and greet residents. You will monitor access control systems and maintain daily logs, handling emergencies with calm, professional service.

The role emphasizes strong customer service, multi-tasking, punctual attendance, and teamwork with the building staff. This is a full-time, non-exempt position with comprehensive benefits, including a 401k match.

Qualifications

• 2–3 years of business experience preferred.
• Knowledge of information systems hardware/software preferred.
• Excellent written and verbal communication.
• Strong customer service and interpersonal skills.
• Ability to multi-task and stay organized.

Responsibilities

• Demonstrates excellent customer service, communication and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations promptly.
• Monitors and controls access to the building.
• Maintains daily log, records and forms.
• Resolves and follows up on complaints/issues.
• Maintains a safe and secure environment throughout the building.

Skills

Business experience

Information systems

Written and verbal communication

Customer service

Interpersonal skills

Job description

FirstService Residential in Kansas City, MO seeks a dependable front desk attendant who can work independently, communicate clearly, and greet residents. You will monitor access control systems and maintain daily logs, handling emergencies with calm, professional service.

The role emphasizes strong customer service, multi-tasking, punctual attendance, and teamwork with the building staff. This is a full-time, non-exempt position with comprehensive benefits, including a 401k match.