Front Desk & Client Services Pro (Seasonal)

H&R Block, Inc.; Menifee (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in California to greet clients, manage check-ins, schedule appointments, and coordinate with tax professionals.

This in-person role serves as the welcoming face of the office and supports daily operations during the tax season. Applicants should be comfortable multitasking, providing excellent client service, and handling confidential information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication.
• Ability to multitask and handle competing priorities.
• Attention to detail and follow-through.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain organized, clean office to support a professional client experience.
• Collaborate with staff to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Communication

multitasking

Organizational skills

Computer literacy

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in California to greet clients, manage check-ins, schedule appointments, and coordinate with tax professionals.

This in-person role serves as the welcoming face of the office and supports daily operations during the tax season. Applicants should be comfortable multitasking, providing excellent client service, and handling confidential information.