A leading luxury service company in Cleveland is seeking a Front Desk Coordinator. In this key role, you will greet and assist clients through various channels while ensuring exceptional service. The ideal candidate will have an Associate's degree, strong interpersonal skills, and experience in customer service within a high-end environment. Proficiency in Microsoft Office applications and a keen attention to detail are essential. Join us at our Global Headquarters to make a positive impact.
Qualifications
Must have excellent interpersonal and communication skills.
1-2 years of customer service experience in a high-end service industry.
Familiarity with basic office administrative procedures and standard office equipment.
Responsibilities
Greet and assist clients via email, phone calls, and face-to-face.
Maintain and direct a high volume of incoming calls appropriately.
Perform administrative support and a variety of related duties.
Skills
Interpersonal skills
Verbal communication
Written communication
Attention to detail
Teamwork
Education
Associate's degree or equivalent
Tools
Microsoft Word
Microsoft Excel
Microsoft Outlook
Job description
A leading luxury service company in Cleveland is seeking a Front Desk Coordinator. In this key role, you will greet and assist clients through various channels while ensuring exceptional service. The ideal candidate will have an Associate's degree, strong interpersonal skills, and experience in customer service within a high-end environment. Proficiency in Microsoft Office applications and a keen attention to detail are essential. Join us at our Global Headquarters to make a positive impact.