Luxury Front Desk Supervisor

InterContinental Hotels Group

Cleveland (OH)

On-site

USD 38,000 - 52,000

Full time

5 days ago
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Job summary

InterContinental Suites Hotel Cleveland is seeking a Front Desk Supervisor to lead our front desk team and ensure an exceptional guest experience at the IC - Suites Hotel Cleveland (CLEHB).

Responsibilities include supervising guest services, coordinating check-in/out, handling guest inquiries, and supporting nightly operations on the front desk. The role requires leadership, reliability, and a customer-first mindset in a luxury hotel environment.

Job description

InterContinental Suites Hotel Cleveland is seeking a Front Desk Supervisor to lead our front desk team and ensure an exceptional guest experience at the IC - Suites Hotel Cleveland (CLEHB).

Responsibilities include supervising guest services, coordinating check-in/out, handling guest inquiries, and supporting nightly operations on the front desk. The role requires leadership, reliability, and a customer-first mindset in a luxury hotel environment.

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