Front Desk & Client Experience Specialist

Phyton Talent Advisors; Waltham (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Phyton Talent Advisors is seeking an Onsite Specialist to cover front desk operations and provide administrative support in a professional office in Waltham, MA. The role serves as the first point of contact for clients, visitors, and internal staff, ensuring smooth daily office operations.

The ideal candidate has at least 2 years of experience in reception or administrative roles, strong communication, and excellent organizational skills.

Qualifications

• Minimum of 2 years of experience in reception, administrative support, customer service, or office coordination.
• Previous receptionist or front desk experience in a professional office environment.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Professional demeanor when interacting with clients, visitors, and internal stakeholders.
• Strong organizational skills with multitasking and prioritization abilities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Experience using virtual communication tools like Microsoft Teams and Zoom.

Responsibilities

• Greet and welcome clients, visitors, and employees in a professional and courteous manner.
• Answer and direct incoming phone calls and respond to general inquiries.
• Maintain front desk coverage during scheduled business hours.
• Provide administrative and operational support to ensure smooth daily office functions.
• Sort, distribute, and prepare mail and deliveries.
• Assist with accounts payable/receivable documentation and related requests.
• Coordinate conference room scheduling and meeting preparations.
• Support facility-related requests and basic office troubleshooting.
• Perform data entry, filing, reporting, and general administrative duties.
• Provide additional support to onsite leadership and team members as needed.

Skills

Microsoft Office

Customer service

Multitasking

Communication skills

Education

2+ years experience in front desk/administration

Tools

Microsoft Teams

Zoom

Excel

Outlook

Job description

Phyton Talent Advisors is seeking an Onsite Specialist to cover front desk operations and provide administrative support in a professional office in Waltham, MA. The role serves as the first point of contact for clients, visitors, and internal staff, ensuring smooth daily office operations.

The ideal candidate has at least 2 years of experience in reception or administrative roles, strong communication, and excellent organizational skills.