Front Desk & Client Experience Specialist

LearningRx; Colorado Springs (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Opportunity for growth

Paid training

Training & development

Job summary

LearningRx Colorado Springs is seeking a Front Desk Administrator to greet families warmly and guide them toward cognitive skills assessments. You will be the first voice and face families encounter, setting a hopeful tone at a pivotal moment.

The role involves managing the center's daily hospitality, supporting new student assessments and onboarding, and handling clerical tasks to keep operations running smoothly.

Qualifications

• Warm, welcoming communication with clients and families.
• Strong organizational and time-management abilities.
• Proactive approach to tasks and responsibilities.
• Ability to balance front-desk hospitality with administrative duties.
• Genuine interest in helping people grow and feel supported.

Responsibilities

• Answer incoming calls and respond to web leads to guide families toward booking assessments.
• Create a welcoming, energizing atmosphere for every client and visitor.
• Oversee the center's day-to-day hospitality and ensure details reflect LearningRx.
• Support new student assessments and onboarding processes.
• Handle clerical tasks and contribute to center operations.

Skills

Warm telephone manner

Organizational skills

Ownership mindset

Relationship-building

Customer service orientation

Job description

LearningRx Colorado Springs is seeking a Front Desk Administrator to greet families warmly and guide them toward cognitive skills assessments. You will be the first voice and face families encounter, setting a hopeful tone at a pivotal moment.

The role involves managing the center's daily hospitality, supporting new student assessments and onboarding, and handling clerical tasks to keep operations running smoothly.