First Impressions Administrator

LearningRx; Colorado Springs (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Opportunity for growth

Paid training

Training & development

Job summary

LearningRx Colorado Springs is seeking a Front Desk Administrator to greet families warmly and guide them toward cognitive skills assessments. You will be the first voice and face families encounter, setting a hopeful tone at a pivotal moment.

The role involves managing the center's daily hospitality, supporting new student assessments and onboarding, and handling clerical tasks to keep operations running smoothly.

Qualifications

• Warm, welcoming communication with clients and families.
• Strong organizational and time-management abilities.
• Proactive approach to tasks and responsibilities.
• Ability to balance front-desk hospitality with administrative duties.
• Genuine interest in helping people grow and feel supported.

Responsibilities

• Answer incoming calls and respond to web leads to guide families toward booking assessments.
• Create a welcoming, energizing atmosphere for every client and visitor.
• Oversee the center's day-to-day hospitality and ensure details reflect LearningRx.
• Support new student assessments and onboarding processes.
• Handle clerical tasks and contribute to center operations.

Skills

Warm telephone manner

Organizational skills

Ownership mindset

Relationship-building

Customer service orientation

Job description

Benefits:

• Opportunity for growth
• Paid training
• Training & development

At LearningRx, we help kids and adults unlock their full potential through one-on-one cognitive training. As our First Impressions Administrator, you'll be the very first voice and face families encounter, often at a moment when they're anxious, hopeless, or unsure where else to turn. How you greet them can be the difference between a family walking away and a family walking through our doors toward real change.

What you'll do:

• Answer incoming calls and respond to web leads with warmth and confidence, guiding prospective families toward booking a cognitive skills assessment
• Create a welcoming, energizing atmosphere for every client and visitor who walks through our door
• Take ownership of the center's day-to-day hospitality, making sure every detail reflects who we are
• Build genuine relationships with clients and families throughout their journey with usSupport new student assessments and onboarding
• Handle clerical tasks and take on special projects that keep the center running smoothly

What you bring:

• A natural warmth on the phone and in person; people feel comfortable with you right away
• Strong organizational skills and follow-through
• A sense of ownership; you notice what needs to be done and you do it
• Comfort with juggling relationship-building and administrative detail
• A genuine interest in helping people grow

Why LearningRx Colorado Springs:

You'll be part of a small, close-knit team doing work that actually changes lives. If you love people, love a purpose-driven workplace, and want a role where your personality and initiative genuinely matter, we'd love to meet you.