Front Desk Concierge: Welcoming Experiences & Growth

Serenity Healthcare; Colorado Springs (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid time off

401k plan

Health, dental & vision coverage (em‑

Job summary

Serenity Healthcare is seeking a Front Desk Receptionist in Colorado Springs. You will be the first friendly face for visitors, handling check-ins, calls, and ensuring everyone feels welcome and supported.

Key duties include greeting guests, updating visitor records, assisting with forms, and maintaining a calm front area while using scheduling software and office tools. This role emphasizes privacy, efficiency, and a collaborative team spirit.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in fast-paced, service-oriented roles.
• Ability to multitask in a busy environment and stay organized.
• Comfortable using email, scheduling systems, and databases.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors by remembering names and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Organization

Customer service orientation

Education

High School Diploma or GED

Tools

Email

Scheduling software

Databases

Job description

Serenity Healthcare is seeking a Front Desk Receptionist in Colorado Springs. You will be the first friendly face for visitors, handling check-ins, calls, and ensuring everyone feels welcome and supported.

Key duties include greeting guests, updating visitor records, assisting with forms, and maintaining a calm front area while using scheduling software and office tools. This role emphasizes privacy, efficiency, and a collaborative team spirit.