Guest Experience & Onboarding Coordinator

LearningRx Colorado Springs; Colorado Springs (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Opportunity for growth

Paid training

Training & development

Job summary

LearningRx Colorado Springs is seeking a First Impressions Administrator to be the first voice and face families meet when they visit or call. You will greet guests warmly, guide families toward scheduling a cognitive skills assessment, and help create a welcoming, energetic center atmosphere.

This role supports day-to-day center operations, onboarding new students, and light clerical tasks to keep the center running smoothly.

Qualifications

• Warmth on the phone and in person, putting families at ease
• Strong organizational skills and ability to follow through on tasks
• A sense of ownership and willingness to take action
• Comfort juggling relationship-building with administrative details
• Genuine interest in helping people grow and succeed

Responsibilities

• Answer incoming calls and respond to web leads with warmth and confidence, guiding prospective families toward booking a cognitive skills assessment
• Create a welcoming, energizing atmosphere for every client and visitor
• Take ownership of the center's day-to-day hospitality, ensuring every detail reflects who we are
• Build genuine relationships with clients and families throughout their journey
• Support new student assessments and onboarding
• Handle clerical tasks and special projects to keep the center running smoothly

Skills

Warmth on the phone & in person

Strong organizational skills

Sense of ownership

Relationship-building

Initiative and proactive attitude

Job description

Benefits:

Opportunity for growth

Paid training

Training & development

At LearningRx, we help kids and adults unlock their full potential through one-on-one cognitive training. As our First Impressions Administrator, you'll be the very first voice and face families encounter, often at a moment when they're anxious, hopeless, or unsure where else to turn. How you greet them can be the difference between a family walking away and a family walking through our doors toward real change.

What you'll do:

Answer incoming calls and respond to web leads with warmth and confidence, guiding prospective families toward booking a cognitive skills assessment

Create a welcoming, energizing atmosphere for every client and visitor who walks through our door

Take ownership of the center's day-to-day hospitality, making sure every detail reflects who we are

Build genuine relationships with clients and families throughout their journey with us

Support new student assessments and onboarding

Handle clerical tasks and take on special projects that keep the center running smoothly

What you bring:

A natural warmth on the phone and in person; people feel comfortable with you right away

Strong organizational skills and follow-through

A sense of ownership; you notice what needs to be done and you do it

Comfort with juggling relationship-building and administrative detail

A genuine interest in helping people grow

Why LearningRx Colorado Springs:

You'll be part of a small, close-knit team doing work that actually changes lives. If you love people, love a purpose-driven workplace, and want a role where your personality and initiative genuinely matter, we'd love to meet you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to LearningRx Corporate.